Get in Touch with Us

We’d love to hear from you!

Ready to plan your journey? Get in touch — we respond promptly and with zero pressure.


 
Call or WhatsApp
+27 70 583 9776
 Based In
Gauteng- South Africa — serving Southern Africa and international travelers
 
Response Time
Within 24 hours — usually much sooner

Get in Touch with Us

We’d love to hear from you!

Frequently Asked Questions

For peak season (June–October), 3–6 months in advance is ideal. Off-peak, 4–8 weeks usually works. Last-minute enquiries are always welcome — we’ll do our best

Yes — credit card, bank transfer, and PayPal are all available.

It’s strongly recommended and should cover trip cancellation, medical emergencies, delays, and baggage. We can suggest trusted providers.

Cancellation Policy

All cancellations must be submitted in writing via email or WhatsApp and are effective from the date of receipt

Notice Period
Cancellation Fee
More than 30 days before travel
25% of total booking
15–30 days before travel
50% of total booking
7–14 days before travel
75% of total booking
Less than 7 days / No-show
100% — no refund
 
Additional Terms
 
Third-Party Services
Accommodation, flights, and activities booked through suppliers may carry stricter independent policies. Non-refundable supplier deposits cannot be recovered.
 
Amendments
Date changes are subject to availability and supplier approval. Any cost differences are the client’s responsibility. Postponements may be offered in lieu of refunds at our discretion.
 
Force Majeure
No refunds for disruptions caused by weather, natural disasters, government restrictions, pandemics, or other circumstances beyond our control. Where possible, alternatives or postponements will be offered.
 
Refunds
Approved refunds are processed within 7–14 working days after supplier refunds are received. Bank and transaction fees are non-refundable.